It support manager - brussel

Soort opdracht: Partner
Geplaatst: 23.11.2020

Korte Toelichting

The European Commission is looking for an IT Support Manager for one of their directories.


Organisation and implementation of support of information systems.

Provide guidance regarding on the use of information systems.

Maintain and update user support information on Wiki sites and collaborative sites.

Management and follow-up of user requests.

Conception and management of presentations and specialised IT trainings for end users.

On need (not the main task): participation to manual testing of information systems.

Education and Technical Expertise

Proven knowledge in end-user assistance or support for information systems.

Good general IT skills.

Excellent knowledge of ITIL

Excellent communication / ...
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ICT (applicaties en software)